(C) The Korea Herald
Amazon’s recent introduction of free shipping to Korea has sent ripples through the e-commerce market, intensifying competition and setting a new precedent for consumer expectations.
The e-commerce giant’s decision to offer free shipping on orders over $49 is a strategic move aimed at capturing a larger share of Korea’s burgeoning online shopping market. This offer includes a wide range of items, from small essentials to bulky home appliances, making it an attractive proposition for Korean consumers.
Amazon’s free shipping campaign comes at a time when Chinese e-commerce platforms like AliExpress and Temu are making significant inroads into the Korean market. With a 114 percent surge in monthly active users, these platforms are challenging major Korean e-commerce competitors, except for Coupang, which remains the leader with 30.86 million users.
Amazon’s partnership with 11Street, a top Korean open market platform, has facilitated overseas direct purchases for SK Telecom members since August 2021. However, the absence of certain high-priced items on 11Street has been a limitation that Amazon’s free shipping offer could potentially overcome.
This bold move by Amazon is likely to serve as a trial period for the company to reevaluate its strategies and market developments in Korea. It also sets a new standard for delivery services, prompting other players in the market to reassess their offerings to stay competitive.
Amazon’s free shipping offer is a win for Korean consumers, who now have more options and better access to a global range of products. As the competition heats up, the ultimate beneficiaries will be the consumers, who can expect improved services and possibly even better deals in the future.
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