UnionBank Introduces Voice Recognition, GXBank Unveils Fully Digital Experience in Malaysia
In a landmark move aimed at fortifying its security measures, UnionBank, one of the Philippines’ largest banks, is set to become the country’s first financial institution to implement voice recognition biometric verification. The initiative, spearheaded by UnionBank’s Head of AI, Adrienne Heinrich, focuses on enhancing customer service and addressing the rising threat of fraud in the rapidly digitizing nation. Voice …